Staff Machine Learning Engineer - ATG

Company: ServiceNow
Location: Santa Clara, California, United States
Type: Full-time
Posted: 09.JUN.2021


Company DescriptionServiceNow is making the world of work, work better for people. Our cloudbased platform and solutions deliver digital wor...


Company DescriptionServiceNow is making the world of work, work better for people. Our cloudbased platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and we're on the 2020 list of FORTUNE World's Most Admired Companies. We're looking for people who are ready to jump right in and help us build on our incredible momentum, our diverse, engaged workforce, and our purpose to make the world of work, work better. Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.Job DescriptionThe Advanced Technology Group (ATG) at ServiceNow isa customer-focused innovation group building intelligent softwareandsmartuser experiencesusing existing and emerging data and AI technologies to enable end-to-end, industry leading work experiences for customers.We are a group of researchers, applied scientists, engineers and product managers with a dual mission.We build and evolve the AI platform, and partner closely with business units to build products and end-to-end AI-powered work experiences for customers.In equal measure, we lay the foundations, research, experiment and de-risk AI technologies that unlock new work experiences in the future.What you get to do in this role:You will play a major part in building AI and Machine Learning (ML) tools and solutions that transform the user experience and workflow efficiency of enterprise services. Traditional analytical tools tend to require a technically savvy user and a lot of training and experience to produce even simple results. We are taking a completely fresh approach with the expectation that anyuser, regardless of technical knowledge, should be able to use the AI/ML tools and solutions we develop to operate the services in the enterprise setting in an intelligent and scalable manner.We are just getting started with our early-adopter customers and we need your help in building and making available an amazing range of solutions and tools to our 5k+ enterprise customers around the world.Build the best cloud-based AI/ML solutions to power intelligent enterprise servicesCollaborate day-to-day with an energetic team of like-minded developers, product managers and quality engineersto produce quality software in an efficient mannerWork closely with product owners to understand detailed requirements and own your code from design, implementation, testing and delivery of high-quality solutions to our usersQualificationsTo be successful in this role you have:A minimum of 8 years of related experience with a Bachelor's degree; or 6 years and a Master's degree; or a PhD with 3 years' experience; or equivalent work experience.Expertise in Java or Python,OOP, Design Patterns, time and space-efficient algorithmsExperience building new products that leverage challenging high-performance algorithmsExpertise in coding efficient, object-oriented, modularized and quality softwareKnowledge of core AI/ML techniques and algorithmsKnowledge of unit testing, profiling, and code tuningTR21Additional InformationServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at +1 , or[emailprotected]for assistance. For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

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